Our unparalleled capabilities.
Much of today's thought leadership is derivative. That is why we set up ThoughtLab as a multidisciplinary center that probes the latest management trends through an economic lens.
ServiceNow Workflow Quarterly: This Way Out, Leadership lessons for uncertain times
According to a global study of C-level leaders from ServiceNow and ThoughtLab, 70% of executives worldwide are optimistic about the future but concerned about the near term impact of inflation, cyberattacks, and rising energy costs. To stay ahead of competitors and be ready when the economy improves, more than 70% of companies are planning to […]
Visa: Reimagining ridership: Open-loop payments and the future of urban mobility
Around the world, cities are taking decisive steps to help make their urban mobility ecosystems frictionless, sustainable, and inclusive. For many of them, implementing contactless, open-loop payment systems is a crucial part of this process. This paper presents results from a survey of 75 transit agencies and 3,000 transit riders from cities around the globe, […]
PwC: ESG Empowered Value Chains 2025
ESG Champions embrace operational transformation. ESG is no longer a nicety; it’s a necessity. Customers demand it; investors require it; regulators are making it law. Still, most companies, while stating ambitious goals, have been slow to act. Transformation is costly and burdensome, and economic stresses are slowing efforts. But where many companies see challenges, some […]
Broadridge: The Imperative to Improve the First Experience
Create a customer-centric model that inspires prospects to sign on and stay on. The wealth management industry is in the midst of considerable disruption. User-friendly, online robo-advisors and self-service capabilities have increased the imperative for wealth managers to leverage technology to simplify and improve the client experience, especially for onboarding—the process of opening and funding […]
Broadridge: Tech Modernization
What wealth managers need to accelerate (or risk falling behind) As client demands, advisor expectations, the blurring of wealth verticals and competitive pressures increase in new and unexpected ways, wealth managers are compelled to analyze their business models and transform their ecosystems. Compounding those challenges is the growing awareness among firms that their digital transformation […]
Wipro: Metaverse, A Revolutionary Game Changer For Business
The Metaverse may be in its early stages of development, but business leaders agree that in two years, its impact will be felt across all areas of business, changing how companies manage, nurture, and interact with employees, customers, and partners. To understand the potential of the emergent Metaverse—its applications, challenges, risks, and opportunities—Wipro commissioned a […]