• Skip to main content
thoughtlab-logo
  • About
    • Our Team
    • Our Partners
    • Our Clients
    • Our Presentations
    • Frequently Asked Questions
  • What We Do
    • Insights Through Analytics
    • Analytical Research Tools
    • Innovative Content Deliverables
    • Interviews and expert opinion
    • Smarter Surveys
  • Our Work
    • 2023 Digital Agenda
    • Single Client Analysis
    • Multi-client Analysis
      • Cybersecurity Solutions for a Riskier World
      • Building a Future-Ready City
      • Wealth and Asset Management 4.0
      • Smart City Solutions for a Riskier World
      • Driving ROI Through AI
      • Driving Cybersecurity Performance
      • Building a Hyperconnected City
      • Smarter Cities 2025
  • Press
  • Contact

Driving ROI Through AI

Driving ROI Through AI

Full findings publicly available!

Driving-rOI-Through-AI-eBook-Cover--300x167
Download

Artificial Intelligence (AI) is spurring the next wave of the digital revolution.

To help executives drive ROI through AI, ThoughtLab, together with a group of AI leaders, including Appen, Cognizant, Cortex, Dataiku, DataRobot, Deloitte, and Publicis Sapient, conducted a benchmarking study of 1,200 organizations across a wide cross-section of industries and world markets. This ground-breaking research and report is designed to provide executives with an evidence-based roadmap for supercharging their business performance through AI and winning in the Fourth Industrial Revolution.

https://thoughtlabgroup.com/wp-content/uploads/2021/07/ESI_-Ai-Research.mp4

"In five to seven years AI will be a critical game-changer in how we compete and serve our customers. You have to invest in it until it reaches that pivotal point where it becomes strong enough to fuel growth on its own."

-Abhinav Singhal, Chief Strategy Officer, Asia Pacific, thyssenkrupp

Our survey profile Expand

ESI ThoughtLab conducted a comprehensive benchmarking survey of executives at 1,200 companies across 12 industries and 15 countries. It was carried out over the phone in  March and April of 2020. ​

Respondents had superior or excellent knowledge of the use of AI within their organizations. A full 85% were C-level executives, and the rest reported directly into the C-suite.​

The survey examined AI investments, plans, practices, and performance results at a wide array of firms. It included quantitative questions to allow ESI ThoughtLab economists to develop a robust AI maturity framework, analyze performance results, benchmark practices, and measure the ROI on AI investments.  ​

Take a deeper dive into AI investment and performance metrics

ThoughtLab has developed a comprehensive benchmarking tool which allows for a deeper dive into AI investments, practices and performance metrics. Access this free interactive resource today by providing your contact details.

AI-Benchmarking-Tool

"There is a buzz and excitement about using AI. It offers an opportunity to leverage data more fully and in new ways. It offers opportunities to do better science and better analysis and achieve better results."

-Peter Henstock, Machine Learning & AI Technical Lead, Pfizer

The Latest News from ThoughtLab

Technology-scaled
Industry Experts Join Forces to Analyze Corporate Use Cases and Returns on Artificial Intelligence

Evidence-based research from ESI ThoughtLab will offer executives the strategic insights and performance metrics needed to create data-enabled enterprises for the Fourth Industrial Revolution March 10, 2020 (Philadelphia, PA) – ESI ThoughtLab, a leading economic research firm, today announced Driving ROI Through AI, an in-depth research program that will provide executives with an evidence-based roadmap for transforming their companies into high-performance enterprises powered by artificial intelligence (AI). While some ROI analysis on AI exists, it is generally anecdotal and fails to present the variations […]

Read More
Investing in AI_banner
Investing in AI: Moving Along the Digital Maturity Curve with Cognizant

Today’s organizations seek to identify data that’s most relevant to meeting business goals and make these data types actionable. To do so, they are turning to advances in artificial intelligence (AI) and deep learning, and are using new data architectures to allow all that data to come together for the first time. To discover what […]

Read More
Cognizant-On-Switch-coverimage
Cognizant Reports: The End of the Beginning

How many legacy firms are still in existence today? Many that were household names, Kodak, Blockbuster, BlackBerry, and Sears, for instance, haven’t survived the digital transformation paradigm shift that is defining 21st-century corporate survival. And newer firms like Google, Apple, and Netflix are raising the bar and setting new expectations. For Cognizant’s The End of […]

Read More
Cybersecurity
A Sneak Peek at Driving Cybersecurity Performance

We are excited to announce the launch our latest multi-client research program, Driving Cybersecurity Performance. The nine-month long follow-up to last year’s global study, The Cybersecurity Imperative, is distinct from other research, as it will provide executives with a comprehensive analysis of the ROI of cybersecurity investments. What We’ve Learned Despite increased investment in cybersecurity, […]

Read More

Stay Current with our Research

Subscribe to our newsletter for the latest updates

Subscribe

Related Work and Evidence-based Research

"We use AI to service all our stakeholders. We use AI to perfect client experience. We use AI to empower our own employees. We aim to use AI to support our regulators and automate policy compliance."

-Manuela Veloso, Managing Director, Head of AI Research, J.P. Morgan

AI-practices-implemented-1536x928

The Importance of Strong Foundations

How to get a positive ROI from AI initiatives? Implement key practices across data management, tracking results, and security, privacy, and ethics.

Read More
Screen-Shot-2020-09-03-at-12.46.46-PM

The 2020 State of AI and Machine Learning

The 2020 State of AI and Machine Learning report illustrates the current state of artificial intelligence and machine learning, showcasing where the industry is as a whole in 2020 compared to 2019.

Screen-Shot-2020-09-03-at-12.51.11-PM

Applied AI: Beyond Science Fiction to Business Fact

As the digital data that surrounds us grows exponentially, it will power advanced forms of artificial intelligence that, over time, will augment human capabilities.

enterprise-ai-business-preparedness-1

Enterprise AI for Business Preparedness

In a post-pandemic world, Enterprise AI will become a critical component of companies' strategy to recover from crisis and bring more preparedness for the future via AI systems that are present and resilient.

DataRobot_AI_in_Turbulent_Times_Navigating_Changing_Conditions_Resource_card_v1.0

AI in Turbulent Times: Navigating Changing Conditions

In turbulent times like these when COVID-19 has upended every aspect of daily life, adaptability is key in order for businesses to survive. For data scientists and data science teams, however, the answers on how to adapt are not straightforward or clear.

Screen-Shot-2020-09-03-at-1.54.19-PM

Thriving in the Era of Pervasive AI

As AI adoption grows, how are companies working to manage risk and stay ahead of the pack? Deloitte's third annual survey suggests how leaders' thinking is changing as applications become pervasive throughout the organization.

Cognizant_Investing-in-AI_Cover

Investing in AI: Moving Along the Digital Maturity Curve

Today's organizations seek to identify data that's most relevant to meeting business goals and make these data types actionable. To do so, they are turning to advances in AI and deep learning, and are using new data architectures to allow all that data to come together for the first time.

 

Research Coalition

Driving ROI Through AI was sponsored by a distinguished coalition of organizations that specialize in AI solutions and support. ThoughtLab would like to thank our sponsors and research advisors for helping us develop this ground-breaking study.

Lead Sponsors

Appen_Logo_Red_RGB-300x70
Cognizant_Logo_Brand_Blue_72_RGB®
cortex-horiz-yb-144dpi-rgb-300x66
DataikuStraight-300x127
DataRobot_Logo-300x157
Deloitte_logo_black-700x130

Supporting Sponsors

Sapient-300x163

Contact Us

Sponsor Portal

Successful thought leadership is a team sport, requiring close collaboration and the right blend of analytical, editorial, and marketing skills. For more information on how you can join this in-depth research initiative, please contact us today.

  • This field is for validation purposes and should be left unchanged.

  • This field is for validation purposes and should be left unchanged.

Get the Latest in Thought Leadership

"*" indicates required fields

*
This field is for validation purposes and should be left unchanged.

© 2021 ThoughtLab. All Rights Reserved.