Economic Development
To measure progress in AI transformation, ServiceNow surveyed nearly 4,500 C-level and senior executives across 16 countries and 11 industries for its second annual Enterprise AI Maturity Index. The study reveals best practices and outcomes from a leading cohort of organizations driving exceptional value from AI. To help organizations understand how they compare against their […]
With the stakes high, banks around the world are rushing to adopt AI. Industry leaders believe AI will revolutionize how banks manage their end-to-end businesses, across the front, middle, and back offices. Already, according to our latest survey, banks saw an average 8.4% increase in gross margins from their use of AI last year. But […]
Manufacturing firms are pushing forward with AI. Many of the manufacturers in our recent study ramped up their AI spending over the past fiscal year, and 82% plan to do so in the next fiscal year. Nearly three out of five manufacturers rolled out 100 or more use cases last year. Still, AI is evolving […]
In today’s fast-paced digital world, innovation is a prime driver of business growth. For middle-market companies—those with revenues between $500 million and $5 billion—the stakes are especially high. Our research reveals that mid-sized companies are lagging larger competitors (over $5 billion in revenue), which have bigger budgets and greater management appetite for embracing innovation. We […]
While regulatory requirements are driving the urgency for businesses to gather their data and get assurance-ready, there are expected benefits beyond mere compliance. Stakeholders from investors to customers and employees want a clear picture of what companies are doing to operate on a more sustainable basis. The organizations that can present robust, accurate information — […]
The global mining industry plays a vital role in the world economy by providing essential resources to businesses, including coal, metals, minerals, and precious stones. Generating several trillion dollars in revenue annually, the industry encompasses thousands of active mines spanning many countries around the world. Yet the sector faces a series of pain points and […]