During the pandemic, digital experiences became the primary way knowledge workers got things done. This big shift won’t reverse itself when the virus is behind us. We’ve entered a new world of work defined by virtual experiences delivered on digital platforms. To understand how successful organizations provide great experiences to all their stakeholders, ServiceNow and […]
Read MoreIndustrial manufacturing companies are going through a time of unprecedented crisis: the global COVID-19 pandemic has disrupted established supply chains, conflict in Eastern Europe has added to the strain, and the resulting shortage of key materials, from microchips to steel, means fewer finished products and significantly higher input costs. These challenges are pushing manufacturers to […]
Read MoreMilton Friedman, the Nobel laureate economist once wrote an article stating that “the only social responsibility of business is to increase its profits.” As the world emerges from the pandemic and enters a new era, that view has been replaced by a broader mission for business: to enrich all corporate stakeholders by contributing to the […]
Read MoreTo benchmark the emergence of new jobs, the Cognizant Center for the Future of Work created the Jobs of the Future Index (CJoF Index). This quarterly index explores trends and patterns of 50 jobs. Supported by economic research from ESI ThoughtLab, the CJoF index answers key questions such as: Which jobs, in which industries, are growing […]
Read MoreCustomer behaviors and expectations are changing dramatically, challenging the established supply chain and operations setups of leading industrial companies. These changes are taking place against the backdrop of the Fourth Industrial Revolution, with digital technologies impacting every aspect of how companies run their businesses — from creating digitally connected products and services to automating data-driven supply […]
Read MoreStudy will define cost-benefits of smart-city investments and provide city and business leaders with an evidence-based guide for future sustainable growth May 6, 2019 (Philadelphia, PA) – ESI ThoughtLab announced today the launch of its 2019 Smart City Research Initiative, Building a Hyperconnected City: Business models, use cases, and benchmarks behind high performance. Given the […]
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