Digital Innovation

Wealth and Asset Management 2021

September 21, 2016 / Comments Off on Wealth and Asset Management 2021

Technological, economic, and demographic shifts will transform the wealth management industry by 2021. Over the next five years, the impact of these mega-changes on the wealth profession will be profound. These shifts will unlock tremendous global wealth, but also raise investor expectations for new advisory and digital solutions that some investment providers are not yet […]

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Seeking Customer Centricity: The Omni Business Model with KPMG

June 1, 2016 / Comments Off on Seeking Customer Centricity: The Omni Business Model with KPMG

ESI ThoughtLab worked with KPMG to analyze how exponential changes in technology and customer behaviors will transform the consumer products and retail industries. Our research showed that consumer companies will morph into omni-businesses using smart technologies to drive hyper-customer-centricity and end-to-end integration. Our Research Methods Global survey of 400 C-level executives across all consumer market sectors, plus […]

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