Digital Innovation

Mastercard Shadow Economy

October 28, 2020 / Comments Off on Mastercard Shadow Economy

The shadow economy, sometimes called the informal or underground economy, comprises economic activity that takes place outside of formal channels—generally to avoid governmental scrutiny and taxation—and is not included in the officially calculated gross national product (GNP). It results in significant social, economic, cultural, and political challenges. To better understand the impact of the shadow […]

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ServiceNow Workflow Quarterly: The Innovation Issue

April 20, 2020 / Comments Off on ServiceNow Workflow Quarterly: The Innovation Issue

In a fluid, fast-changing world, how can business leaders drive an innovation agenda that yields real business results? ServiceNow set out to answer this question in the Innovation Issue of Workforce Quarterly, which focuses on how companies worldwide are organizing for innovation. Working with ServiceNow, ThoughtLab conducted in-depth research exploring how large enterprises are using […]

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Investing in AI: Moving Along the Digital Maturity Curve with Cognizant

December 9, 2019 / Comments Off on Investing in AI: Moving Along the Digital Maturity Curve with Cognizant

Today’s organizations seek to identify data that’s most relevant to meeting business goals and make these data types actionable. To do so, they are turning to advances in artificial intelligence (AI) and deep learning, and are using new data architectures to allow all that data to come together for the first time. To discover what […]

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Cognizant’s 11 Insights for Getting, and Staying, Ahead in the Digital Economy

November 30, 2019 / Comments Off on Cognizant’s 11 Insights for Getting, and Staying, Ahead in the Digital Economy

As business moves beyond the early days of the digital economy, crucial questions arise about how to keep moving forward: what’s working, what’s not, where investments are paying off, optimal next steps, and what separates leaders from followers. To find the answers, Cognizant teamed up with ThoughtLab to survey 2,491 business and technology leaders from […]

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A Sneak Peek at Driving Cybersecurity Performance

October 25, 2019 / Comments Off on A Sneak Peek at Driving Cybersecurity Performance

We are excited to announce the launch our latest multi-client research program, Driving Cybersecurity Performance. The nine-month long follow-up to last year’s global study, The Cybersecurity Imperative, is distinct from other research, as it will provide executives with a comprehensive analysis of the ROI of cybersecurity investments. What We’ve Learned Despite increased investment in cybersecurity, […]

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robotics

The Value of Automation to Businesses

May 17, 2019 / Comments Off on The Value of Automation to Businesses

Thinking beyond the war between machines and humans. The value of automating manual processes in companies—what experts call robotic processing automation (RPA)—is greatly misunderstood. For many, it is seen simply as a way to cut costs, and at its worst, to eliminate jobs. But the benefits of automation go well beyond cost efficiencies, particularly for […]

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