thought leadership

HCL: The Blueprint to Total Experience

June 12, 2024 / Comments Off on HCL: The Blueprint to Total Experience

Total Experience isn’t a trend; it’s the strategic imperative. As the world propels into the next digital era, the importance of personalized and scalable experiences across all stakeholders—be it consumers, employees or users—cannot be overstated. These experiences are not just desirable but have become imperative for the competitive success and sustained growth of enterprises. To […]

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KPMG: AI in financial reporting and audit

May 24, 2024 / Comments Off on KPMG: AI in financial reporting and audit

AI is transforming financial reporting and auditing. They are often seen as time-consuming and monotonous exercises, requiring statistical sampling methods and manual checking of financial data. Further, the human ability to work with big data has been a severe limiting factor, preventing the broad connection of various data sources from working out deeper insights. But […]

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ServiceNow: Experience in the age of AI

January 24, 2024 / Comments Off on ServiceNow: Experience in the age of AI

Great digital experiences—for customers and employees—are a key competitive advantage for businesses. ServiceNow and ThoughtLab surveyed 1,000 C-level executives in 13 countries to learn what digital experience leaders are doing right and the benefits that follow. We identified six key steps that such leaders take that separate them from the pack. It comes down to making experience […]

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ServiceNow: Making Risk Pay

January 24, 2024 / Comments Off on ServiceNow: Making Risk Pay

Today’s organizations face challenges and risks from every side. ServiceNow and ThoughtLab surveyed 1,000 global executives to understand how organizations are responding to security issues. Our research highlights the risk management strategies of risk-ready organizations. Respondents came from 13 countries across three geographic areas and five industries. Our research found that the most resilient organizations suffer […]

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KPMG: Road to Readiness – ESG Assurance Maturity Index 2023

January 11, 2024 / Comments Off on KPMG: Road to Readiness – ESG Assurance Maturity Index 2023

Environmental, social and governance (ESG) related topics are reshaping business operations, performance measurement, and risk management, introducing both new challenges and opportunities. Many firms have been voluntarily reporting on their ESG performance. Now, with new regulatory requirements, obtaining assurance over the ESG information that a company discloses is becoming more important. KPMG’s inaugural ESG Assurance […]

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From Future Vision to Reality

November 2, 2023 / Comments Off on From Future Vision to Reality

From Future Vision to Urban Reality Sponsor Portal Announcing the launch of our next pioneering research initiative for cities. City leaders worldwide are rushing to implement their future-ready vision, moving from pilots to scale. To help cities successfully achieve their goals, our 2023-24 research program will provide them with an operating guide and benchmarking model […]

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