technology

Cashless Cities: Realizing the Benefits of Digital Payments with Visa

October 11, 2017 / Comments Off on Cashless Cities: Realizing the Benefits of Digital Payments with Visa

With 60% of the global population expected to live in cities by 2030, how will going cashless enable a city to drive more value to citizens, businesses, and the government? To answer that question, VISA commissioned ThoughtLab to quantify the potential benefits of moving from physical money to digital payment systems in 100 cities around […]

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Will Hyper-Digitization Drive the Next Industrial Revolution

January 20, 2017 / Comments Off on Will Hyper-Digitization Drive the Next Industrial Revolution

ThoughtLab CEO, Louis Celi reports on key findings of The Work Ahead in the January 19 issue of the EconoMonitor. ThoughtLab’s research, conducted with Cognizant’s Center for the Future of Work, found that the next wave of smart technologies will turbo-boost the digital revolution – with a net result of adding trillions of dollars to worldwide GDP growth. […]

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Wealth and Asset Management 2021

September 21, 2016 / Comments Off on Wealth and Asset Management 2021

Technological, economic, and demographic shifts will transform the wealth management industry by 2021. Over the next five years, the impact of these mega-changes on the wealth profession will be profound. These shifts will unlock tremendous global wealth, but also raise investor expectations for new advisory and digital solutions that some investment providers are not yet […]

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By 2021, Market Shifts Will Drive Massive Wealth Creation

September 21, 2016 / Comments Off on By 2021, Market Shifts Will Drive Massive Wealth Creation

  By 2021, Market Shifts Will Drive Massive Wealth Creation, but Disrupt the Investment Landscape Half of investors will switch providers if their growing expectations are not met FOR IMMEDIATE RELEASE 09/21/2016 NEW YORK, NY—September 21, 2016 – Technological, economic, and demographic shifts will transform the wealth management industry by 2021, according to research released […]

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Seeking Customer Centricity: The Omni Business Model

Seeking Customer Centricity: The Omni Business Model with KPMG

June 1, 2016 / Comments Off on Seeking Customer Centricity: The Omni Business Model with KPMG

ESI ThoughtLab worked with KPMG to analyze how exponential changes in technology and customer behaviors will transform the consumer products and retail industries. Our research showed that consumer companies will morph into omni-businesses using smart technologies to drive hyper-customer-centricity and end-to-end integration. Our Research Methods Global survey of 400 C-level executives across all consumer market sectors, plus […]

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