As the pandemic continues to disrupt all aspects of life, companies are re-evaluating how they get work done. For many large enterprises, reassessing their use of, and future investment plans for shared service centers is a key part of this strategic planning. The business logic behind these “captive” centers – standardization, economies of scale, lower […]
Read MoreToday, digital enterprise platforms are a business imperative. They allow organizations to modernize businesses around digital and data. Compared to competitors, organizations with digital enterprise platforms can move more quickly at a greater scale, and they have better flexibility. IT is no longer a barrier to reinvention. Instead, it helps to drive continuous adaption and […]
Read MoreIs your business built resilient? It’s an important question business leaders must ask today in the wake of the COVID-19 pandemic. To help organizations answer this critical question, ServiceNow partnered with ThoughtLab to learn what organizations achieve by digitizing workflows on an enterprise-wide platform and how they do it. ServiceNow and ThoughtLab’s research indicates that […]
Read MoreAs business moves beyond the early days of the digital economy, crucial questions arise about how to keep moving forward: what’s working, what’s not, where investments are paying off, optimal next steps, and what separates leaders from followers. To find the answers, Cognizant teamed up with ThoughtLab to survey 2,491 business and technology leaders from […]
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