digital maturity

Shared Service Centers: Risks & Rewards in the Time of Coronavirus

October 28, 2020 / Comments Off on Shared Service Centers: Risks & Rewards in the Time of Coronavirus

As the pandemic continues to disrupt all aspects of life, companies are re-evaluating how they get work done. For many large enterprises, reassessing their use of, and future investment plans for shared service centers is a key part of this strategic planning. The business logic behind these “captive” centers – standardization, economies of scale, lower […]

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ServiceNow: The Payoffs of Digital Enterprise Platforms

October 27, 2020 / Comments Off on ServiceNow: The Payoffs of Digital Enterprise Platforms

Today, digital enterprise platforms are a business imperative. They allow organizations to modernize businesses around digital and data. Compared to competitors, organizations with digital enterprise platforms can move more quickly at a greater scale, and they have better flexibility. IT is no longer a barrier to reinvention. Instead, it helps to drive continuous adaption and […]

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ServiceNow Workflow Quarterly: The Platform Issue

October 27, 2020 / Comments Off on ServiceNow Workflow Quarterly: The Platform Issue

Is your business built resilient? It’s an important question business leaders must ask today in the wake of the COVID-19 pandemic. To help organizations answer this critical question, ServiceNow partnered with ThoughtLab to learn what organizations achieve by digitizing workflows on an enterprise-wide platform and how they do it. ServiceNow and ThoughtLab’s research indicates that […]

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Cognizant’s 11 Insights for Getting, and Staying, Ahead in the Digital Economy

November 30, 2019 / Comments Off on Cognizant’s 11 Insights for Getting, and Staying, Ahead in the Digital Economy

As business moves beyond the early days of the digital economy, crucial questions arise about how to keep moving forward: what’s working, what’s not, where investments are paying off, optimal next steps, and what separates leaders from followers. To find the answers, Cognizant teamed up with ThoughtLab to survey 2,491 business and technology leaders from […]

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