As the pandemic continues to disrupt all aspects of life, companies are re-evaluating how they get work done. For many large enterprises, reassessing their use of, and future investment plans for shared service centers is a key part of this strategic planning. The business logic behind these “captive” centers – standardization, economies of scale, lower […]
Read MoreThoughtLab CEO, Louis Celi reports on key findings of The Work Ahead in the January 19 issue of the EconoMonitor. ThoughtLab’s research, conducted with Cognizant’s Center for the Future of Work, found that the next wave of smart technologies will turbo-boost the digital revolution – with a net result of adding trillions of dollars to worldwide GDP growth. […]
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