AI
AI innovation is picking up speed across industries as companies move from experimenting with new tools to fully implementing them. According to the latest ServiceNow Enterprise AI Maturity Index, created in collaboration with ThoughtLab, the average AI maturity score has jumped from 35 to 51 in just one year. While that growth is impressive, it […]
To understand how financial services companies are adopting AI, blockchain, the cloud, and digital technologies; where they are investing most; and the returns they are generating, ESI ThoughtLab conducted a comprehensive survey on behalf of Broadridge in late 2020 of senior executives at 1,000 companies in eight financial subsectors across 18 countries. Financial services executives […]
ThoughtLab together with a group of AI leaders that included DataRobot conducted a benchmarking study of 1,200 organizations across industries and world markets to help provide executives with an evidenced-based roadmap for becoming AI-driven. Download this study to learn the answers to pressing questions businesses have, including: What are some of the biggest challenges that […]
If the COVID-19 crisis has revealed anything to business leaders, it’s the dire need for intelligent decision making. But even as businesses embrace AI, high ROI is not guaranteed. The groundbreaking research behind AI: From Data to ROI, was conducted during the outbreak and reveals executives are turning en masse to AI to make better, more […]
Artificial intelligence (AI) is spurring the next wave of the digital revolution. As we enter the cognitive age, forward-looking companies are using AI to transform every aspect of their business—from customer engagement and R&D to cybersecurity and back-office operations. For these firms, AI is more than a technology, it is a new way of doing […]
Firms will Invest More in AI After the Pandemic, but Delivering ROI will take Skill, Scale, and Time
ESI ThoughtLab study of 1,200 organizations reveals that generating ROI on AI is still a work in progress that requires a focus on strategic change September 15, 2020 (Philadelphia, PA) – Two-thirds of senior executives across industries—and nearly nine out of ten leaders from the world’s largest enterprises—believe that artificial intelligence (AI) is vitally important […]