ServiceNow Workflow Quarterly: Purpose drives profit


In tough times, companies do better when they do good.

Smart companies understand that taking environmental, social, and governance (ESG) matters seriously isn’t just the right thing for our planet. It’s smart business.

It’s never been clearer that the right ESG strategy can help a company control costs, drive growth, and manage risk. In today’s unsettled economic environment, ESG champions are positioned to come out on top. Perhaps that’s why so many companies proudly state their intentions to take on the toughest problems of our time.

But the world needs more than just noble intentions. It’s time to turn intent into impact.Fortunately, organizations have never been better equipped to be bold. As an experienced auditor and finance professional, I know that you can’t manage what you can’t measure. Digital technology gives companies the tools to understand their impact and help them achieve their ESG goals. To be sure, technology isn’t enough. Success also requires strategic acumen and committed and passionate people. The human element is essential.

In the spring issue of Workflow Quarterly, ServiceNow makes the case that organizations can generate meaningful and proven value for all only by bringing all these elements together.

In collaboration with ServiceNow and ThoughtLab we surveyed 1,000 global C-level executives about what steps they’re taking to meet today’s pressing ESG challenges. The results are clear: The most successful companies aren’t just setting targets. They’re intelligently deploying emerging tech to make real progress.