How cities are making their infrastructure smart, sustainable, and resilient
The COVID-19 pandemic has been a defining moment for cities, changing ...
Broadridge: Fast-tracking digital transformation through next-gen technologies
January 20, 2022
Discover how leading firms are improving the customer experience, creating efficiencies and driving business growth through digital transformation.
...
Cognizant: How Digitally Modern Processes Make Great Experiences
December 27, 2021
ThoughtLab has contributed to Cognizant's How Digitally Modern Processes Make Great Experiences study. ThoughtLab's insights are presented on page 13 ...
From doing digital to being digital: Transforming service delivery and operations in cities post the pandemic
December 7, 2021
The study explores how cities are using a broad array of assets and capabilities, which we term as "digital pivots" to move from "doing digital" to "b...
ServiceNow Workflow Quarterly: The Resilience Issue
October 5, 2021
Companies need resilience to succeed in a world where disruption occurs suddenly and cascades unpredictably.
We define organizational resilience as...
Making Business Thrive: A Cloud Leader Roadmap for Achieving 10x ROI
October 4, 2021
Enterprises around the world have discovered how to use cloud to increase revenue and build their business. For organizations with the most-successful...
Data Modernization: Breaking the AI Vicious Cycle for Superior Decision-making
August 24, 2021
Amid the increasingly complex business, economic and social environment of the post-pandemic world, companies need even greater intelligence to make f...
ServiceNow Workflow Quarterly: The Total Experience Issue
July 16, 2021
Historically, most companies have treated employee and customer experience as separate challenges, managed in different departments across the organiz...
Future-proofing Cities in a Post-pandemic World with Deloitte
May 21, 2021
This article focuses on how cities can build resiliency in public health systems, government operations, and other city domains by focusing on four ke...
The Future of Digital Workspaces with Lakeside
May 21, 2021
The future of digital workplaces hinges on one important factor: digital employee experience (DEX). The smoother the digital experience, the...
The ABCDs of Innovation with Broadridge
April 30, 2021
Using next-generation technologies can significantly boost performance and profitability. As this study shows, leaders are accelerating thei...
ServiceNow Workflow Quarterly: The Agility Issue
April 5, 2021
Over the past year, a global pandemic has killed at least 2.8 million people and brought economies to a grinding halt. Police killings of Black Americ...
Cognizant Jobs of the Future Quarterly Index
March 22, 2021
To benchmark the emergence of new jobs, the Cognizant Center for the Future of Work created the Jobs of the Future Index (CJoF Index). This quarterly ...
The Broadridge Next-Gen Technology Adoption Survey
March 10, 2021
To understand how financial services companies are adopting AI, blockchain, the cloud, and digital technologies; where they are investing most; and th...
PwC Manufacturing COO Pulse Survey
February 4, 2021
Over the past year, manufacturing firms have faced unprecedented disruption. Daunting change caused by the COVID-19 crisis has resulted in accelerated...
