ServiceNow Workflow Quarterly: The Resilience Issue
October 5, 2021
Companies need resilience to succeed in a world where disruption occurs suddenly and cascades unpredictably.
We define organizational resilience as...
Making Business Thrive: A Cloud Leader Roadmap for Achieving 10x ROI
October 4, 2021
Enterprises around the world have discovered how to use cloud to increase revenue and build their business. For organizations with the most-successful...
Data Modernization: Breaking the AI Vicious Cycle for Superior Decision-making
August 24, 2021
Amid the increasingly complex business, economic and social environment of the post-pandemic world, companies need even greater intelligence to make f...
ServiceNow Workflow Quarterly: The Total Experience Issue
July 16, 2021
Historically, most companies have treated employee and customer experience as separate challenges, managed in different departments across the organiz...
Future-proofing Cities in a Post-pandemic World with Deloitte
May 21, 2021
This article focuses on how cities can build resiliency in public health systems, government operations, and other city domains by focusing on four ke...
The Future of Digital Workspaces with Lakeside
May 21, 2021
The future of digital workplaces hinges on one important factor: digital employee experience (DEX). The smoother the digital experience, the...
The ABCDs of Innovation with Broadridge
April 30, 2021
Using next-generation technologies can significantly boost performance and profitability. As this study shows, leaders are accelerating thei...
ServiceNow Workflow Quarterly: The Agility Issue
April 5, 2021
Over the past year, a global pandemic has killed at least 2.8 million people and brought economies to a grinding halt. Police killings of Black Americ...
Cognizant Jobs of the Future Quarterly Index
March 22, 2021
To benchmark the emergence of new jobs, the Cognizant Center for the Future of Work created the Jobs of the Future Index (CJoF Index). This quarterly ...
The Broadridge Next-Gen Technology Adoption Survey
March 10, 2021
To understand how financial services companies are adopting AI, blockchain, the cloud, and digital technologies; where they are investing most; and th...
PwC Manufacturing COO Pulse Survey
February 4, 2021
Over the past year, manufacturing firms have faced unprecedented disruption. Daunting change caused by the COVID-19 crisis has resulted in accelerated...
ServiceNow Workflow Quarterly: The Experience Issue
December 21, 2020
The Workflow Quarterly Experience Issue reports on how leading organizations are driving productivity and growth through better business proce...
Shared Service Centers: Risks & Rewards in the Time of Coronavirus
October 28, 2020
As the pandemic continues to disrupt all aspects of life, companies are re-evaluating how they get work done. For many large enterprises, re...
Mastercard Shadow Economy
October 28, 2020
The shadow economy, sometimes called the informal or underground economy, comprises economic activity that takes place outside of formal channels—gene...
ServiceNow: The Payoffs of Digital Enterprise Platforms
October 27, 2020
Today, digital enterprise platforms are a business imperative. They allow organizations to modernize businesses around digital and data. Compa...
