KPMG: Modernizing Payments

2026

As digital commerce accelerates and new technologies reshape the financial landscape, banks and retailers are under increasing pressure to modernize their payment strategies. Partnering for Payment Modernization explores how leading organizations are responding — from strengthening payment ecosystems and upgrading legacy infrastructure to leveraging AI and tokenization to enhance efficiency, security, and customer experience. Based on a global survey of 500 banking and 500 retail executives, the report provides data-driven insights and a forward-looking roadmap for organizations seeking to compete and grow in the next era of payments.