Customers and investors
Latest analysis on customers and investors
Much of today's thought leadership is derivative. That is why we set up ThoughtLab as a multidisciplinary center that probes the latest management trends through an economic lens.
Industrial manufacturing companies are going through a time of unprecedented crisis: the global COVID-19 pandemic has disrupted established supply chains, conflict in Eastern Europe has added to the strain, and the resulting shortage of key materials, from microchips to steel, means fewer finished products and significantly higher input costs. These challenges are pushing manufacturers to […]
ThoughtLab has contributed to Kiosk Marketplace’s 2022 Census Report. ThoughtLab’s insights are presented on page 50 of the report: COVID creates a new urgency for public/private urban technology partnerships Kiosk Marketplace organized the census in response to requests from readers seeking reliable data on the size and growth of the self-serve kiosk industry. The Kiosk […]
Wipro FullStride Cloud Services and ThoughtLab surveyed 1,400 global executives, including 123 consumer brands and 136 retailers in six countries, with revenues ranging from less than $5 billion to $20 billion or more. Our research showed that cloud leaders in the retail and consumer-brand industries are thriving and expanding through their cloud adoption. Whereas cloud […]
The COVID-19 pandemic has exposed the need for significant shifts in nearly everything we do, as well as new business imperatives—to reduce expenses, transition workforces, and digitally transform the enterprise. Though cutting costs may have been the intuitive first response to the COVID-19 crisis, retaining customers is the existential one. In February and March of […]