Reports

ServiceNow Workflow Quarterly: The Age of Experience

July 28, 2022 / Comments Off on ServiceNow Workflow Quarterly: The Age of Experience

During the pandemic, digital experiences became the primary way knowledge workers got things done. This big shift won’t reverse itself when the virus is behind us. We’ve entered a new world of work defined by virtual experiences delivered on digital platforms. To understand how successful organizations provide great experiences to all their stakeholders, ServiceNow and […]

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ThoughtLab

July 18, 2022 / Comments Off on ThoughtLab

Trendsetters in Thought Leadership Delivering insights through evidence-based analysis Book an introductory call Building a Future-Ready City Our latest multi-sponsored thought leadership program is underway Learn more ThoughtLab is a global research firm creating visionary thinking at the intersection of technology, business, and government. Our multidisciplinary team of economists, industry experts, technologists, and business editors […]

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PwC: Digital Factory Transformation Survey 2022

June 24, 2022 / Comments Off on PwC: Digital Factory Transformation Survey 2022

Industrial manufacturing companies are going through a time of unprecedented crisis: the global COVID-19 pandemic has disrupted established supply chains, conflict in Eastern Europe has added to the strain, and the resulting shortage of key materials, from microchips to steel, means fewer finished products and significantly higher input costs. These challenges are pushing manufacturers to […]

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NTT: Innovating for Sustainable Future

May 9, 2022 / Comments Off on NTT: Innovating for Sustainable Future

Milton Friedman, the Nobel laureate economist once wrote an article stating that “the only social responsibility of business is to increase its profits.” As the world emerges from the pandemic and enters a new era, that view has been replaced by a broader mission for business: to enrich all corporate stakeholders by contributing to the […]

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Deloitte: The Future of Global Infrastructure

March 18, 2022 / Comments Off on Deloitte: The Future of Global Infrastructure

ThoughtLab conducted a timely global survey for Deloitte to assess how social, environmental, economic, and digital shifts, accelerated by the pandemic, will transform the infrastructure and mobility landscape. The 660 respondents included senior officials in national, state, and local government, as well as top executives from non-profit and private-sector organizations involved in infrastructure projects. The study covered 18 countries in […]

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Deloitte: The Future of United States Infrastructure

March 18, 2022 / Comments Off on Deloitte: The Future of United States Infrastructure

ThoughtLab conducted a timely global survey for Deloitte to assess how social, environmental, economic, and digital shifts, accelerated by the pandemic, will transform the infrastructure and mobility landscape. The 660 respondents included senior officials in national, state, and local government, as well as top executives from non-profit and private-sector organizations involved in infrastructure projects. The study covered 18 countries in […]

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