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Data centers have already helped bring the benefits of the AI revolution to millions of workers, citizens, and enterprises around the world. For example, Loudoun County in Virginia collects over $1 billion annually, which it plows back to the local community to pay for better education, roads, and other resident services. Harvard economist Jason Furman […]
As headlines warn us of AI’s social and economic dangers, a different story is unfolding in cities around the world—one where AI is quietly transforming everyday life for citizens. In this Q&A, urban leaders, technologists, and public-sector experts reveal how AI is already making municipal services faster, smarter, and more responsive—and the remarkable urban improvements […]
This is a key question that we posed to leaders across the urban ecosystem as part of our latest smart city program, Building a People-First, AI-Powered City. This study explores how cities are using AI to meet the needs of citizens and to achieve their social, economic, and sustainability goals. From public safety and mobility […]
Higher education is shifting away from a one-size-fits-all model toward a more personalized, student-first experience. Today’s students expect the same level of customization they get from platforms like streaming services or online shopping—where recommendations, communication, and experiences are tailored specifically to them. Universities are now being pushed to meet those expectations or risk falling behind. […]
ThoughtLab has launched the AI Innovation Center, a dedicated incubator designed to reinvent how thought leadership is conceived, executed, and experienced. Led by Lou Celi, ThoughtLab’s CEO, IT futurist and thought leadership strategist, and Dr. Daniel Miles, a specialist in analytically driven thought leadership, the center brings together AI, research, and design expertise to reimagine […]
Global research firm ThoughtLab has announced a new collaboration with urban, business, and academic leaders to help cities navigate the rapidly evolving AI landscape. The initiative will develop an evidence-based AI playbook and benchmarking model, drawing insights from 200 cities worldwide to identify best practices, measure progress, and guide implementation. By combining rigorous research, real-world […]