Business and industries
Latest analysis on business and industries
Much of today's thought leadership is derivative. That is why we set up ThoughtLab as a multidisciplinary center that probes the latest management trends through an economic lens.
The financial services sector is undergoing unprecedented disruption, a wild ride created by the digital revolution smashing up against COVID-19’s social and business upheavals. The collision of these two forces in 2020 and 2021 quickly altered the competitive landscape. Financial services institutions (FSIs) had to become smarter and more nimble, working in new ways with […]
Wipro FullStride Cloud Services and ThoughtLab surveyed 1,400 global executives, including 123 consumer brands and 136 retailers in six countries, with revenues ranging from less than $5 billion to $20 billion or more. Our research showed that cloud leaders in the retail and consumer-brand industries are thriving and expanding through their cloud adoption. Whereas cloud […]
From doing digital to being digital: Transforming service delivery and operations in cities post the pandemic
The study explores how cities are using a broad array of assets and capabilities, which we term as “digital pivots” to move from “doing digital” to “being digital”. These assets and capabilities can enable cities to transform both digital service delivery and operations. Recommendations are informed by ThoughtLab and Deloitte’s global survey to identify challenges […]
The Workflow Quarterly Experience Issue reports on how leading organizations are driving productivity and growth through better business processes for employees and customers. The Winter 2020 edition of the magazine offers advice on how to lead through uncertainty, invest for resilience, and jumpstart an engaged workforce. Even before the pandemic hit, new research shows, companies […]