Lou Celi
Global research firm ThoughtLab has announced a new collaboration with urban, business, and academic leaders to help cities navigate the rapidly evolving AI landscape. The initiative will develop an evidence-based AI playbook and benchmarking model, drawing insights from 200 cities worldwide to identify best practices, measure progress, and guide implementation. By combining rigorous research, real-world […]
Our latest report with LSEG highlights how AI is rapidly transforming the wealth management industry; particularly by enhancing the human experience for both advisors and clients. Firms are increasingly using generative AI to analyze client data, create personalized communications, and deliver tailored investment insights. This shift is driving higher expectations among investors, who now seek […]
AI innovation is picking up speed across industries as companies move from experimenting with new tools to fully implementing them. According to the latest ServiceNow Enterprise AI Maturity Index, created in collaboration with ThoughtLab, the average AI maturity score has jumped from 35 to 51 in just one year. While that growth is impressive, it […]
The adoption of smart, AI-enabled IoT technology in the aviation industry is driving a major shift toward frictionless air travel. While many industry players are jumping ahead to capture their future, a large number, particularly airports, are stuck in the early or mid stages of IoT transformation. Building a Smart, Connected Aviation Enterprise explores where […]
As digital commerce accelerates and new technologies reshape the financial landscape, banks and retailers are under increasing pressure to modernize their payment strategies. Partnering for Payment Modernization explores how leading organizations are responding — from strengthening payment ecosystems and upgrading legacy infrastructure to leveraging AI and tokenization to enhance efficiency, security, and customer experience. Based […]
Most wealth and asset management executives in our study believe that an AI revolution is underway that will be critical for the future of their businesses. AI’s new abilities to act and think like humans—and perform tasks autonomously—will galvanize all parts of the value chain for investment firms. Client interaction will become more effective, as […]