Laura Garcell

From doing digital to being digital: Transforming service delivery and operations in cities post the pandemic

December 7, 2021 / Comments Off on From doing digital to being digital: Transforming service delivery and operations in cities post the pandemic

The study explores how cities are using a broad array of assets and capabilities, which we term as “digital pivots” to move from “doing digital” to “being digital”. These assets and capabilities can enable cities to transform both digital service delivery and operations. Recommendations are informed by ThoughtLab and Deloitte’s global survey to identify challenges […]

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ServiceNow Workflow Quarterly: The Resilience Issue

October 5, 2021 / Comments Off on ServiceNow Workflow Quarterly: The Resilience Issue

Companies need resilience to succeed in a world where disruption occurs suddenly and cascades unpredictably. We define organizational resilience as the ability to maintain performance in the face of environmental, political, social, cyber, and other disruptions. The global pandemic reminded us that in an interconnected world, disruption can occur suddenly and cascade unpredictably. At the […]

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Making Business Thrive: A Cloud Leader Roadmap for Achieving 10x ROI

October 4, 2021 / Comments Off on Making Business Thrive: A Cloud Leader Roadmap for Achieving 10x ROI

Enterprises around the world have discovered how to use cloud to increase revenue and build their business. For organizations with the most-successful implementations, which go beyond cloud migration, cloud helps them achieve far more than lower costs: it empowers them to transform their business and fuel their future. Companies of every size need to capitalize […]

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Data Modernization: Breaking the AI Vicious Cycle for Superior Decision-making

August 24, 2021 / Comments Off on Data Modernization: Breaking the AI Vicious Cycle for Superior Decision-making

Amid the increasingly complex business, economic and social environment of the post-pandemic world, companies need even greater intelligence to make fast, optimal decisions. For many companies, that means finding the relevant data – whether on-site or through a third-party – amid the fast-growing data volumes generated by our hyper-digitized economy and using it as a […]

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Wealth & Asset Management 4.0: ESG and Regulatory Shifts

August 19, 2021 / Comments Off on Wealth & Asset Management 4.0: ESG and Regulatory Shifts

Our recent survey of wealth management executives found that 35% believe a greater focus on environmental, social, and governance will have the biggest impact on the wealth management industry over the next two years. This ESG impact is coming from two directions: Investors, particularly younger ones, who view ESG as critical to their investing strategy; […]

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ThoughtLab and Hatch Urban Solutions Join Forces to Provide Actionable Decision Support and Thought Leadership for Cities

August 16, 2021 / Comments Off on ThoughtLab and Hatch Urban Solutions Join Forces to Provide Actionable Decision Support and Thought Leadership for Cities

(August 9, 2021) (New York NY) – ThoughtLab and Hatch Urban Solutions, the urban practice arm of Hatch, a global engineering consultancy, today announced they are entering into a global alliance partnership to provide city leaders with the evidence-based research and actionable insights they need to drive their future social, environmental, and economic goals as they address the ongoing effects of the pandemic.    ThoughtLab and Hatch Urban Solutions will collaborate to deliver a portfolio […]

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